Shop Terms & Conditions

Last updated 31 July 2024

Terms and Conditions for Sprays, Essential Oils, & Blends

1. Introduction

Welcome to the National Online Wellbeing Services (N.O.W.S) website. By purchasing any product from the "Sprays, Essential Oils, & Blends" category, you agree to the following terms and conditions. Please read these terms carefully before making a purchase.

2. Product Information

  • The products listed under "Sprays, Essential Oils, & Blends" are designed to support well-being and are made from carefully selected ingredients.
  • Please note that the statements regarding these products have not been evaluated by any medical authority. These products are not intended to diagnose, treat, cure, or prevent any disease.
  • Product descriptions, images, and other content on our website are provided for informational purposes only. We strive to ensure accuracy, but we cannot guarantee that all product descriptions are complete, current, or error-free.

3. Pricing and Payment

  • All prices are listed in British Pounds Sterling (GBP) and include VAT, where applicable.
  • We reserve the right to change prices at any time without prior notice.
  • Payment must be made at the time of order through our secure online payment system. We accept major credit and debit cards, as well as other payment methods indicated at checkout.
  • Payment details are processed securely, and we do not store your payment information on our servers.

4. Order Processing and Dispatch

  • Orders will be processed within 3 business days after payment is received.
  • You will receive an order confirmation email with details of your purchase. Please check your order carefully and notify us immediately if any details are incorrect.
  • Dispatch times may vary according to availability and any guarantees or representations made regarding delivery times are limited to the United Kingdom and subject to any delays resulting from postal delays or force majeure events.

5. Shipping and Delivery

  • We offer various shipping options at checkout. Delivery charges will be calculated based on your selected delivery method and location.
  • Estimated delivery times are provided as guidelines and are not guaranteed.
  • We are not responsible for delays caused by third-party couriers or customs processing.

6. Returns, Refunds, and Cancellations

  • Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel your order within 14 days of receiving the goods.
  • To exercise your right to cancel, please contact our customer service team at [email] with your order number and reason for cancellation.
  • Returned items must be unused, unopened, and in their original packaging. Return shipping costs are the responsibility of the customer, unless the product is faulty or incorrect.
  • Refunds will be processed within 14 days of receiving the returned goods and will be made to the original payment method.
  • Please note that some products, due to their nature, may not be eligible for return. This includes items that are perishable, personal care products, and items with a hygiene seal that has been broken.

7. Product Use and Safety

  • Our products are intended for external use only. Please follow the usage instructions provided on the product label.
  • Always perform a patch test before using any new product to check for allergic reactions.
  • Keep products out of reach of children and pets.
  • Avoid contact with eyes, inner ears, and sensitive areas. If contact occurs, rinse thoroughly with water.
  • If you are pregnant, nursing, or have a medical condition, consult a healthcare professional before using our products.

8. Limitation of Liability

  • To the fullest extent permitted by law, Now’s the Time for Change shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our products.
  • By purchasing and using our products, you agree to assume full responsibility for any consequences that may arise from their use.

9. Intellectual Property

  • All content on this website, including product descriptions, images, logos, and trademarks, is the property of Now’s the Time for Change. Unauthorised use or reproduction of this content is strictly prohibited.

10. Governing Law and Jurisdiction

  • These terms and conditions are governed by and construed in accordance with the laws of England and Wales.
  • Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms and Conditions

  • We reserve the right to amend these terms and conditions at any time. Any changes will be posted on this page and will take effect immediately.
  • It is your responsibility to review these terms and conditions periodically for any updates.

12. Contact Information

  • If you have any questions or concerns regarding these terms and conditions, please contact us at info@nowsthetimeforchange.com or FREEPHONE 03453 669755

13. Acceptance of Terms

  • By purchasing products from the "Sprays, Essential Oils, & Blends" category, you acknowledge that you have read, understood, and agree to these terms and conditions.

 

 

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